Almoayed Group

About the Customer: BPO SETUP IN BHUWANESHAR, ORISSA, INDIA

{mosimage} Leading the way for Call Center Solutions, Almoayed Group's Indian Operations have again proved their mettle and bagged a prestigious order for the Indian BPO Market. The Order from Senator Infotech for the deployment of a large BPO Setup in Bhuwaneshwar, Orissa, India.

Solution Highlights :

We deployed the set up using Nortel Networks Passport 7440 Multiservice Switch(Multiservice Switch (MSS) 7440),designed for the service provider environment, ideal for access adaptation and backbone switching, supporting ATM,frame relay,IP routing and switching,MPLS, circuit emulation, and voice services. Nortel Networks Passport 7440 Multiservice Switch is designed for the service provider environment, is ideal for access adaptation and backbone switching, supporting ATM, frame relay, IP routing and switching, MPLS, circuitemulation, and voice services. Meridian 1 Option 11C is a digital private branch exchange (PBX) for enterprises, delivering advanced applications and carrier-grade, five-nines reliability for traditional voice and Voice over IP (VoIP) communications. Expandable to 800 lines, the Meridian 1 Option11C supports desktop and system features of larger Meridian 1 systems, including digital and IP telephones, IP Gateways, mobility (802.11) communications, voice messaging, call center, PC-based system management, and multimedia applications. Ideal solution for small to medium-sized enterprises, from 60 to 800 users. Uses the same X11 software used in larger Meridian 1 systems. Can be configured for either single-site or multi-site businesses. Supports VoIP with Meridian 1 ITG Gateways and IP desktop telephones. Option 11C is large in capability. Option 11C enables the business to take advantage of the latest technologies such as Voice over IP.Option 11C delivers unified messaging, Call Center solutions, Internet Protocol (IP) telephony solutions,inbuilding wireless, and unified management,Plus all the leading-edge telephony features that power business today. The set up was for more than 50 seats. The value was around US$80,000.