AG Professional Services is backed by extensive Project Management & Development experience in the field of Telecommunications and Computer Networking Systems. This comes from our project managers and engineers who are expert in designing systems and solutions to meet the customer's stringent specifications, within strict project timescales, and budgets. This is achieved by having a full understanding of project management techniques. Moreover, our Professional Services includes undtaking Turnkey Projects and Solutions.
The concept of a Turnkey Project is simple; the customer awards the project to the supplier, and at the end he receives the 'key' to a fully working and reliable system.
In practice the success of this type of project [from the customerâ€™s point of view] is very rare.
However, at Almoayed Group we have been on 'both sides of the fence', both as customer and supplier. We therefore know and fully understand the requirements of each:
Project Management and Design
For any project to be successfully developed and completed it is essential that competent Project Management & Design Skills be implemented right from the Conceptual Stage. It is also essential that the Project Management & Design Team understand, not just the Technical or Commercial Implications, but also the cultural implications.
In order to build a successful Project Management & Design Team it is therefore essential that a 'good mix' of skills and expertise be utilized. This will necessitate the Project Management & Design Team to include Local and Foreign Staff with Technical, Commercial, Regulatory and 'Local' expertise.
This team will meet on a regular basis in order that the Project can be competently controlled, and that any problems can be quickly resolved. Almoayed Group will ensure that the Project Development is controlled and maintains the desired course.
The Project Management and Design Team decides all Technical Design issues. In addition, the technical members of this team will form the core of a 'Project Implementation Team' who will complete all Commissioning and testing requirements for all installed equipment.
Infrastructure Deployment Services
The foundation for any of the success for IT investments lies in the reliability, scalability and availability of IT infrastructure. Almoayed Group is focused on creating the foundation for success by ensuring that clientsâ€™ infrastructure keeps pace with their dynamic business and technology needs.
We provide a full range of services encompassing the evaluation, design, implementation, and management of infrastructure.
Core Service Areas:
- Infrastructure Planning
- Network Infrastructure
- Storage Solutions
- Data Centre
- Intelligent Building
AG possesses a proven track record of on-time, on-budget delivery for turnkey projects.
Our experienced technical team undertakes detailed studies of every aspect of a project to ensure expeditious and cost-effective completion.
Aided by well-developed project planning, scheduling and control tools, our project managers are able to address complex issues and keep programs on-track. By providing scalability, productivity gains, and fast time-to-market, Almoayed Group delivers value to the clients.
Infrastructure planning Services
To extract business value from information systems, a robust IT infrastructure must be present to support applications and data. It is vital to plan the IT infrastructure of the entire business to ensure that information is accessible to the right people, at the right time, and at the right cost with support for the future growth in planning.
AGâ€™s Infrastructure Planning Services help clients analyze the compatibility between their business requirements, their existing infrastructure, and current and emerging technologies. This forms the basis for designing an infrastructure architecture based on business and functional requirements, and for defining a strategy to develop the needed infrastructure.
Our goal is to pave the way for the implementation of an open and flexible IT infrastructure, which effectively supports the clientâ€™s business needs.
We provide clients with value by enabling them to derive value from their information systems through a sustainable IT backbone for business growth, with our Total Solutions Delivery Capability, clients can leverage our expertise to build and operate the planned infrastructure.
Storage Solutions Consultancy Services
Corporate information is vital to the success and survival of an organization. As businesses experience the emergence of new business information needs and data sources, storage management has become a significant component of IT infrastructure.
Together with solution partners, AG Storage Solutions offer customized storage management solutions including storage area networks (SANs) and network-attached storage (NAS) for enterprise and workgroup implementations. Our high-reliability, high-scalability solutions are designed to provide high-performance data access, flexibility, and security.
We provide consultation on client needs and infrastructure, as well as the design and deployment of complete storage management solutions. This ensures the delivery of solutions that are carefully tailored to the clientâ€™s needs, budget, and existing infrastructure.
Data Centre Services
Almoayed Groupâ€™s Data Centre design Services are focused on providing clients with state-of-the-art designs on data centre facilities.
From consultancy and design, to multidisciplinary architectural and engineering services, to construction, renovation and relocation management, Almoayed group delivers single-source services for the creation of an advanced computing environment.
At the design stage, AG works with clients to develop a comprehensive data centre plan that meets client requirements, timeframes, and budgets.
Our consultants are able to provide:
- Site evaluation, selection and planning
- Relocation studies
- Space planning
- Computer equipment planning
- Fire protection engineering
- Security design
- Voice and data integration
Almoayed Group also provides design/build or relocation services for turnkey projects.
Our services include:
- Project plan development and implementation
- Project Management
- Asset Management for computing equipment
- De-installation and reinstallation of multiple hardware platforms
- Reconfiguration of systems at destination
- Systems testing
- Post-move support
For a complete lifecycle solution, AG offers Operational Management Services to companies seeking quality resources to manage their IT infrastructure.
Intelligent Building Management Services
The ongoing rapid development of building information systems presents both new opportunities and new challenges. In the Information Age, information imposes new demands on buildings - the way they are designed, constructed and operated. Building infrastructure is now combining with emerging IT infrastructure to give rise to intelligent facilities and premises.
Almoayed Groupâ€™s infrastructure experts are able to address the sophisticated technology needs of buildings of the future.
We provide customers with advanced building technology in the following areas:
- Intelligent building infrastructure design and systems
- Data centre
- WAN, LAN and wireless LAN
- Voice and data Communication
- Multimedia audio and visual systems
- Network monitoring systems
- Structured cabling systems
- Raised floor systems
- Systems integration for building,
- IT and telecommunications Systems
Outsourcing â€“ Value through Flexibility and Focus
Change occurs rapidly in the business environment, introducing new challenges to those already faced by companies today. By leveraging Almoayed group â€™s Outsourcing Services, businesses are better equipped to respond quickly and effectively to market changes, technological advancements, and evolving business needs.
As competition intensifies, outsourcing helps businesses to retain their focus on core functions and to satisfy the demand for good technical resources and cost-effective IT operations.
Almoayed Group offers Outsourcing Services for either full or modular outsourcing. We provide day-to-day management, operation and administration of clientsâ€™ IT systems and applications, data centre, infrastructure, and operations.
Core Service Areas:
- Operational Management
- Applications Operations and Management
- Desktop Management
- Help Desk Management
Clients can benefit from our strategic analysis, business and technical expertise, and implementation experience and expertise. With our comprehensive service offering and multi-vendor, multi-platform expertise, we create value by enabling clients to focus on their core business, while experiencing state-of-the-art technology, reduced costs, and increased productivity and flexibility.
Service delivery is the foundation stone of Almoayed Group â€™s Outsourcing Services. Our Account Managers work closely with the client and serve as a single point of contact for all services and delivery issues.
An experienced team of IT professionals carries out Service delivery. Using well-documented service level agreements (SLAs) and optimized metrics, and regular service reports and reviews, we ensure that service delivery complies with clientsâ€™ standards and requirements.
Our SLAs are tailored to the specific requirements of our clients, allowing broad flexibility to meet and exceed clientsâ€™ particular business needs and expectations.
Businesses seeking greater efficiencies by outsourcing operational IT responsibilities can turn to Almoayed group for Operational Management Services. Our services cover systems operation/support, security, performance monitoring, technical Gnostics and troubleshooting, configuration management, disaster recovery/business continuation, and generation of management reports.
We employ industry-standard tools to monitor the health, configuration, and performance of the clientâ€™s system environment. These tools enable Almoayed group's operations staff to effectively manage and control critical business systems and applications. Beyond that, we offer consultancy and advice for any changes in technology, which could potentially impact the client.
With the scope of services, we essentially act as the clientâ€™s IT department. We have a team of multi-skilled professionals with strong process, hardware, Networking, and software knowledge. Our services are delivered within well-defined service levels, agreed with clients, to optimize service, flexibility and cost-effectiveness.
Enterprise Risk Management
An Opportunity to improve Profitability, Quality and Compliance/Legal Liability Risk Management
Profitability is the first concern of all businesses. Profit and Loss risk management is at the top of every executive's list. Quality and compliance/legal liability risk management are also important concerns. No longer is it necessary to have separate, often conflicting and expensive systems to meet these needs,
Enterprise Risk Management creates the opportunity to...
- Cut costs of doing business
- Improve profitability
- Enhance quality
- Promote regulatory compliance
- Assure legal liability risk management
- Improve morale and health
Our Enterprise Risk Management Team will identify all of your needs and provide the opportunity to meet them with our Performance Management technologies and systems. Make your company a Performance Managed organization.
Applications Operations and Management
Almoayed Groupâ€™s Applications Operations and Management Services help our clients to maintain, enhance and manage mission-critical enterprise applications. Our services can be delivered at the client site or off-site at our centralized, multi-client facility.
Almoayed Group assumes ongoing responsibility for the architecture, execution, maintenance and upgrading of application systems. We have the expertise to work with add-on tools, make application enhancements, integrate third-party applications, and perform ongoing updates of applications. Plus, our ability to manage all infrastructure and application components gives us the unique capability to ensure end-to-end performance.
Help Desk Management
Almoayed Groupâ€™s Help Desk Management Services provide centralized information and support management services to handle clientsâ€™ IT-related internal queries and operational problems. We are able to cover the support of clientsâ€™ entire computer system infrastructure from desktops to servers and networking (LAN / WAN), as well as commercial off-the-shelf software and proprietary applications.
Our help desk services can be provided either remotely or on-site. We assume responsibility for clientsâ€™ hardware and software and networking support, logging of problems, dispatch of service personnel or parts, training coordination, and other IT-related issues.
Our help desk facilities include call logging, monitoring, reporting, and archiving, and are manned by committed staff, trained to provide quality service and quick problem resolution. Special problems are referred to our skilled technical services team, which is backed by the technical resources of our vendors. We measure our service delivery success in terms of response times, escalation procedures, and time to resolution.
Facility Management Services
Facility management is the practice of coordinating the physical workplace with the people and work of the organization. It integrates the principles of business administration, architecture and the behavioral and engineering sciences.
Business entities have come to realize that maintaining a well-managed and highly efficient facility is critical to success. New technologies, Security issues and health concerns also have had a major impact on the importance of and need for facility professionals in organizations.
Facility professionals must be equipped with a tremendous amount of knowledge and the ability to cope with and solve a multitude of complex problems and challenges. The International Facility Management Association (IFMA), the professional association for facility managers, has grouped these responsibilities into several major functional areas:
- Long-range and annual facility planning
- Facility financial forecasting
- Work specifications
- Installation and space management
- Architectural and engineering planning and design
- New construction and /or renovation;
- Maintenance and Operations Management
- Telecommunications integration
- Security and general administrative services
With so many variable responsibilities, the workday of a facility manager is anything but routine. Todayâ€™s Facility professionals are turning to technology to help them manage the information relating to the facility.
AG System Integration Capabilities
ADGâ€™s comprehensive and detailed approach towards systems integration ensures that all your components will work together smoothly, with each application performing as expected. By fully integrating new applications with existing IT infrastructure, AG helps optimizing its clientâ€™s entire system for greater efficiency and user satisfaction.
It takes a great deal of skill to successfully integrate and deploy applications within modern web-based systems and management systems. AG can handle all of the technical details from start to finish, so that client can concentrate on the essential business needs. AG engineers and consultants work with the client and its partners to understand business requirements, help select the most fitting best-of-breed components, leverage reusable frameworks, and integrate them for optimum performance.
As system integrators, AG starts by exploring the big picture of your IT initiatives, rather than viewing the system as a series of discrete applications. By establishing clear objectives, AG can do a better job of tackling all the details.
Qualified with Project Experience
AG expertise allows it to integrate open-source and custom-built components into an enterprise-wide solution. As part of clients project, AG may recommend integration with one or more third-party solution providers. In such cases, AG will identify appropriate third-party information sources and establish any necessary licensing agreements.
Throughout the process, AG project managers and team leaders work together to make sure that the work is on time, on budget, and on the mark.